>

Support

Need Tech Support? Call us! (844) 896-5842

Unparalleled Service

Sound Payments BTS provides unparalleled technical support. Our dedicated team of experts, including Support Engineers and Technical Service staff, are available 24 hours a day, 7 days a week to serve you.

What makes us different?

We consider technical support and training a top priority at Sound Payments BTS. It’s not possible without proven experts and trainers ready to assist — and we recognize how important that is to our customers. We use Lean Six Sigma to ensure optimal performance and catch deficiencies. The result is an invaluable service to support our customers’ overall and long-term success.

Our Technical Support Center prides itself on accuracy and speed. We know you need questions answered by knowledgeable professionals and time is of the utmost importance.

 

Proven Experts

Our professional senior leadership team has decades of experience in multi-national successful companies, the payments and financial services industries, and creating sustainable growth.

 

Lean Six Sigma

We use a three-step process to understand the needs of customers and for continuous improvement strategies

 

24/7 Support

Our dedicated team of experts, including Engineers and Technical Support staff, are available 24 hours a day, 7 days a week to serve you.

 

Accuracy and Speed

Our Technical Support Center prides itself on accuracy and speed. Our team of experts and the process we use in our daily operations results in providing the best possible customers service.